Sophos Switch support renewals

Sophos Switch support keeps a Sophos CS110 or CS210 switch covered: 24/7 phone support, firmware updates, advance hardware replacement, and management alongside your firewall in Sophos Fusion. Renew it in 1, 2, or 3-year terms, matched to your switch model.

What support includes

Included	What it means
24/7 phone support	Sophos support engineers are available at any hour.
Firmware updates	Keeps the switch current for security fixes and new features.
Advance replacement	A replacement unit ships before the faulty one comes back, so the network stays up.
Central management	Manage switches and schedule firmware updates in Sophos Fusion, alongside your Sophos firewall and endpoints.
Remote support access	Sophos support can troubleshoot the switch remotely to resolve issues faster.

How to pick the right renewal

Support is sold per switch model, so match the renewal to the model printed on your switch, for example CS110-24FP or CS210-48FP. Choose 12, 24, or 36 months below. Not sure which model you have? Send us the serial number and we will match it. Comparing models first? See every Sophos switch side by side.

Frequently asked questions

What does Sophos Switch support include?

24/7 phone support, firmware updates, advance hardware replacement, central management, and remote access for Sophos support to troubleshoot the switch.

How long can I renew Sophos Switch support for?

1, 2, or 3 years. Each renewal is specific to a switch model, such as the CS110-24 or CS210-8FP.

How do I find my switch model?

It is printed on the label on the switch and shown in Sophos Fusion. You can also send us the serial number and we will find the right renewal.

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