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Sophos Incident Response
Under attack? Get expert response, fast.
When an attack is underway, every minute counts. Sophos Incident Response is a rapid, expert intervention that contains active threats, investigates how the attack happened, and helps you recover. The team specialises in stopping ransomware, advanced persistent threats, insider threats, and business email compromise, with 24/7 digital forensics and incident response. Onboarding starts within hours.
Need this service? Get a quote or call 1-833-283-7373.
24/7Rapid response
HoursOnboarding starts
48 hoursMost triaged
DFIRForensics & recovery
What incident response does.
Contain the attack, understand it, and get you back to normal.
Rapid containment
Elite responders act quickly to isolate and neutralise the active threat before it spreads further.
Forensic investigation
Digital forensics reconstruct the attack timeline, so you understand exactly what happened and how.
Root cause analysis
Identifies the underlying weakness the attacker used, so it can be closed and not reused.
Threat neutralisation
Stops ransomware, advanced persistent threats, insider threats, and business email compromise.
Recovery support
Guides your organisation back to normal operations, with steps to remediate and harden.
Around the clock
A 24/7 team of remote DFIR experts is ready when an incident strikes, with onboarding within hours.
How the response works.
Fast, decisive, and thorough when it matters most.
Onboarding within hours
Engagement begins within hours of your call, so containment can start without procurement delays.
Most triaged within 48 hours
The team works to triage most incidents within 48 hours, prioritising the most urgent threats.
Guidance to prevent recurrence
After the incident, you get clear remediation steps and monitoring to stop it happening again.
24/7
response, on call
Facing an active attack, or want a responder on standby? Tell us your situation and we will get the right response engaged and reply quickly.
Incident response questions.
What is Sophos Incident Response?
A rapid, expert service that contains active cyberattacks, investigates root cause with digital forensics, and supports recovery. It specialises in ransomware, advanced persistent threats, insider threats, and business email compromise.
How fast can you respond?
Onboarding begins within hours of your call, and most organisations are triaged within 48 hours.
What threats does it handle?
Ransomware, advanced persistent threats, insider threats, business email compromise, and other active or suspected breaches.
Can we retain it in advance?
Yes. An incident response retainer gives you pre-arranged, priority access so there is no delay when an incident hits.
Respond to an attack with experts on your side.
Facing an active attack or planning ahead, tell us your situation and we will engage the right response and reply quickly. Browse below.