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Sophos Firewall

What is a Sophos Firewall and how does it help protect a business?
Sophos Firewall is a network security device that monitors and filters internet traffic to prevent unauthorized access, malware, and other cyber threats.
Which Sophos Firewall models are best for small organizations?
For smaller networks, models like the XGS 87 or XGS 107 offer strong performance and ease of use without overwhelming complexity.
Can Sophos Firewall be purchased online in North America?
Yes, Sophos Firewall hardware and licenses are available for online purchase across Canada and the U.S. through authorized resellers.
What are some of the core features of Sophos Firewall?
Sophos Firewall includes features such as intrusion prevention, application control, deep packet inspection, web filtering, and VPN support.
How can I choose the right firewall model for my company?
The right model depends on your user count, internet speed, business type, and network layout. Consulting with a cybersecurity provider can help narrow down the options.
What's the main difference between the older XG and newer XGS series?
XGS models feature improved hardware, better throughput, and enhanced threat protection capabilities compared to the XG series.
Is Sophos Firewall difficult to manage for non-technical staff?
Not at all. It offers a web-based interface and centralized cloud management, making it approachable even for users with limited IT background.
Can the firewall support a remote workforce?
Yes, it supports secure VPN connections and other tools that allow employees to connect safely from remote locations.
Does Sophos Firewall support wireless access points?
Yes, it integrates with Sophos-branded access points, allowing centralized control over wireless networks.
What types of licenses are available for Sophos Firewall?
You can add licenses for web filtering, application control, advanced threat protection, sandboxing, email scanning, and more.
Does the firewall protect against ransomware or phishing attacks?
Yes, it uses machine learning, real-time threat intelligence, and behavior-based analysis to block many types of threats, including ransomware and phishing.
How frequently are security updates applied?
Updates are automatic and frequent, ensuring your device is always protected with the latest threat intelligence.
Can Sophos Firewall be deployed in a cloud environment?
Yes, virtual deployments are supported on platforms such as Microsoft Azure and AWS.
What's included in the default hardware warranty?
Most models include a 1-year hardware warranty, with optional extended support plans for longer coverage and faster replacements.
What should I do if my firewall model is reaching end-of-life?
You should plan to upgrade to the equivalent XGS model. Many vendors provide upgrade guidance and trade-in support for older devices.
Do online purchases come with setup support?
That depends on the vendor. Some resellers offer optional setup help, remote deployment services, and ongoing support contracts.
How much does a Sophos Firewall cost?
Pricing starts in the hundreds and can scale to several thousand dollars, depending on the model and license bundles selected.
Are licenses based on the number of users or devices?
No, licenses are applied to the firewall appliance, not individual users or endpoints.
Can I bundle a firewall with endpoint protection?
Yes, many bundles are available that include endpoint protection, mobile device management, and advanced threat detection.
Where can I get expert help with configuring a Sophos Firewall?
Certified cybersecurity providers can assist with setup, policy configuration, and integration with other Sophos products.
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Sophos MDR (Managed Detection and Response)

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What is Sophos MDR and what does it do?
It's a managed cybersecurity service that monitors your systems 24/7 to detect and respond to threats that traditional tools may miss.
Do I still need MDR if I already use antivirus and a firewall?
Yes. MDR adds human-led threat hunting and rapid response, providing an extra layer of defense beyond standard tools.
What types of threats are detected by MDR?
MDR services can uncover ransomware, lateral movement, account compromise, malicious scripts, and advanced persistent threats.
Who provides the monitoring in the MDR service?
A global team of cybersecurity analysts works from dedicated Security Operations Centers to investigate suspicious activity and respond as needed.
Can MDR services take action to stop an attack?
Yes, the service can isolate devices, terminate processes, and respond to active threats based on your preferred level of involvement.

Sophos Managed Risk

What is Sophos Managed Risk used for?
It's a continuous monitoring service that identifies internet-facing risks, vulnerabilities, and misconfigurations in your environment.
How is Managed Risk different from MDR?
Managed Risk is proactive and preventative, helping you discover exposures before an attack happens. MDR is reactive and focused on active threats.
What kinds of vulnerabilities are found through this service?
It identifies open ports, outdated software, cloud configuration issues, expired certificates, and other publicly visible risks.
Is Managed Risk suitable for smaller organizations?
Yes. It's especially helpful for businesses that don't have a dedicated security team but want continuous external monitoring.
Can I use Managed Risk and MDR together?
Yes, using both services creates a complete security strategy—one that helps prevent attacks and quickly responds to them if they occur.
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