FAQS

What is MDR?

MDR stands for Managed Detection and Response. It is a type of cybersecurity service that combines threat detection, incident response, and security expertise to protect against cyber threats. Learn more about our MDR Service.

How does MDR differ from traditional antivirus or firewall services?

MDR stands for Managed Detection and Response. While traditional Antivirus or Firewall services focuse on security tools to detect and block, they lack a live response capability. Live response is when a security analyst is able to actively intervine in a cyber incident and take active measures to contain the threat and then stop its impact. The "Managed" part of MDR service means, its is "done for you". Learn more about our MDR Service power by Sophos MDR.

What types of threats does MDR protect against?

MDR stands for Managed Detection and Response. It runs 24/7 and is there provide detection and response to cyber threats and attacks. These cyber threats and attacks can be ransomware attack, denial of service attack or data theft attacks.

What is the cost of MDR services?

MDR service is priced in two ways. Firstly is a per user term subscription of 1/2/3 years. Second is a monthly per user subscription. Both achived the same outcome. One is CAPEX based and paid upfront, while the later is OPEX based and paid month to month. Contact us for MDR pricing for either scenario.

How do I choose an MDR provider?

Today there are many falvors of MDR services. Our recommendation is select a service provider that best suites your business requirements and objectives in a cost efficient and effective manner. Learn more about our MDR services power by Sophos MDR.

Sophos Firewall, MDR & Managed Risk – Frequently Asked Questions

Sophos Firewall

What is a Sophos Firewall and how does it help protect a business?: Sophos Firewall is a network security device that monitors and filters internet traffic to prevent unauthorized access, malware, and other cyber threats.
Which Sophos Firewall models are best for small organizations?: For smaller networks, models like the XGS 87 or XGS 107 offer strong performance and ease of use without overwhelming complexity.
Can Sophos Firewall be purchased online in North America?: Yes, Sophos Firewall hardware and licenses are available for online purchase across Canada and the U.S. through authorized resellers.

Sophos MDR (Managed Detection & Response)

What is Sophos MDR and what does it do?: It’s a managed cybersecurity service that monitors your systems 24/7 to detect and respond to threats that traditional tools may miss.
Do I still need MDR if I already use antivirus and a firewall?: Yes. MDR adds human-led threat hunting and rapid response, providing an extra layer of defense beyond standard tools.

Sophos Managed Risk

What is Sophos Managed Risk used for?: It’s a continuous monitoring service that identifies internet-facing risks, vulnerabilities, and misconfigurations in your environment.
How is Managed Risk different from MDR?: Managed Risk is proactive and preventative, helping you discover exposures before an attack happens. MDR is reactive and focused on active threats.